Case Study
Uniklinik Bandar Baru Bangi
For Healthcare Provider
What was the problem in Uniklinik BBB before Remedi?
Before implementing Remedi, all processes at Uniklinik BBB were handled manually, including registration, medical records management, inventory tracking, medication dispensing, and payment processing.
This led to frequent manual errors and operational inefficiencies, making it challenging for staff to retrieve patient data quickly when issues arose.
How Remedi solution helped the customer
The Remedi solution digitized and streamlined key processes, ensuring data is well-organized and easily accessible. It improved overall efficiency, reduced errors, and enabled faster workflows.
Doctors can now easily access patients’ past medical records, including visit history, diagnoses, allergies, and treatment plans. Patients benefit from the convenience of self-registration, while staff can quickly retrieve patient records to manage health histories and resolve issues efficiently.
This transformation has enhanced the experience for both customers and clinic staff.
Experience seamless clinic operations with our intelligent interface that naturally guides users through each task. Our smart workflow automation significantly reduces staff training time, while context-aware prompts ensure consistent process completion.
Inventory automatically updates with prescriptions, reducing stock discrepancies and ensuring efficient supply management.
With smart dashboard that shows the data for inventory alongside the stock level and expiration date, it helps the clinic to plan on
their inventory purchase in advance.
The customer’s feedback about the solution provided by Remedi
- High satisfaction with the Remedi solution, noting its effectiveness in streamlining operations, improving efficiency, and minimizing errors. The intuitive interface and seamless process integration significantly boosted productivity and enhanced the patient experience.
- Patients and clients were impressed with the system's accuracy in storing detailed information, including visit dates, diagnoses, and future plans, which increased trust and satisfaction.
- The Remedi solution drastically reduced processing times, enabling the clinic to serve more clients efficiently without delays, thereby improving overall service quality.
- Remedi is user-friendly, advanced, and easy to use, making it a preferred system for both staff and customers.